help

To place an order you can either:

BUY ON LINE

Simply browse through our collections adding the selected items to your basket. Once you have completed your shopping proceed to the checkout where you will be able to pay by credit/debit cards on the secure buy-on-line site Pay-Pal.

Via email, phone or post with your requests. Payment can be made via cheque, postal order or credit card payment over the phone. Payments must be made before goods can be dispatched.

All cheques should be made payable to: Arum-Lilie Designs

DELIVERY
Because all of our products are hand made to order please allow 7 - 14 days for delivery. If your request is urgent then please contact us via email or phone. CONTACT US

Delivery charges for Uk only are:

£2.00 - Orders up to £30.00
£5.00 - Orders up to £100.00
£10.00 - Orders over £100.00

All products are sent by Recorded or Special Delivery. For overseas orders please CONTACT US for price quote on delivery.

RETURNS & REFUNDS
If you are not completely satisfied with your purchase, we will exchange it or provide a complete refund on the condition that items are returned to us in a resaleable condition within 14days.

We regret we cannot refund postage costs, as these are direct costs to us as a company. When returning goods, we recommend you use recorded delivery, as we cannot be responsible for goods that fail to reach us.



	HELP
	To place an order you can either: BUY ON LINE Simply browse through our collections adding the selected items to your basket. Once you have completed your shopping proceed to the checkout where you will be able to pay by credit/debit cards on the secure buy-on-line site Pay-Pal. OR Via email, phone or post with your requests. Payment can be made via cheque, postal order or credit card payment over the phone. Payments must be made before goods can be dispatched. All cheques should be made payable to: Arum-Lilie Designs DELIVERY Because all of our products are hand made to order please allow 7 - 14 days for delivery. If your request is urgent then please contact us via email or phone. CONTACT US Delivery charges for Uk only are: £2.00 - Orders up to £30.00 £5.00 - Orders up to £100.00 £10.00 - Orders over £100.00 All products are sent by Recorded or Special Delivery. For overseas orders please CONTACT US for price quote on delivery. RETURNS & REFUNDS If you are not completely satisfied with your purchase, we will exchange it or provide a complete refund on the condition that items are returned to us in a resaleable condition within 14days. We regret we cannot refund postage costs, as these are direct costs to us as a company. When returning goods, we recommend you use recorded delivery, as we cannot be responsible for goods that fail to reach us.

	©copyright Arum-Lilie Designs 2007